Saves You Time And EnergyAn individualized approach to customer care, unlimited personalized training and easy to use products, saves you time and energy so you can stay focused on your business, not be distracted from it.
Intuitive & Easy
Support for People
CASH+ HANSEN CALL REPORTS
CASH+ Hansen Call Reports is available as an on-premise or hosted solution. Both options include every feature available and our unlimited personalized training. Together we will identify and setup the right tools for your business.
See call volumes, details and trends of new employees, call center staff, order takers, booking agents and much more.
TRAFFIC & LINE USAGE
When are you busiest? Do you have staff coverage during those times? Do you pay for too many lines, or not enough lines?
Are your customers going to voicemail too often, or do they have to repeatedly call in? What’s the average length of time to resolve a customer call?
CASH+ HANSEN CALL RECORDINGWhether you choose to implement CASH+ Hansen Call Recording on-premise or as a hosted solution you will receive our full feature set. Including our unlimited personalized training where we will learn your needs and together select and setup the best tools to meet them.
Dispute resolution, risk management and verification of conversations are required in some industries. Meet compliance by implementing CASH+ Hansen Call Recording.
Monitor call quality, professionalism and script execution. Provide feedback for training and development of staff.