Benefits & Features of Our Call Accounting
Software Runs as a Service
Data is Easily Accessible
Client/Service Network Compatible
No Calls Collected Alerts
Emergency 911 and/or Customer Call Alerts
CASH+ HANSEN CALL REPORTS
CASH+ Hansen Call Reports is available as an on-premise or hosted solution. Both options include every feature available and our unlimited personalized training. Together we will identify and setup the right tools for your business.
See call volumes, details and trends of new employees, call center staff, order takers, booking agents and much more.
TRAFFIC & LINE USAGE
When are you busiest? Do you have staff coverage during those times? Do you pay for too many lines, or not enough lines?
Are your customers going to voicemail too often, or do they have to repeatedly call in? What’s the average length of time to resolve a customer call?
Having unlimited access to our training and support team for 1 year allows our customers to team up with us. Together we guide and explore all the tools the software has to offer so that you can uncover the exact tools you need. That is why we include installation, training and 1 year of ongoing support or training with every purchase.
Remote Installation Assistance
Unlimited New User Training
Unlimited Refresher Training
1 Year of Unlimited Technical Support
24/7 Support for Technical Emergencies
Semi Annual Software Updates*
Below are a small sampling of our reports.